Frequently asked questions

What is your return policy?

We offer a 30-day return policy. If you are not fully satisfied with your purchase, contact us to request a return or exchange. Items must be unused, with their tags attached and in their original packaging.

Which payment methods do you accept?

We accept major credit cards, PayPal, Apple Pay and Google Pay. Our checkout is secure and encrypted to protect your payment details.

Can I change or cancel my order after placing it?

If you need to change or cancel your order, please contact us within 12 hours of placing it. Once the order has been processed, changes may no longer be possible.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.

How long does delivery take?

Orders are prepared within 24–48 business hours. Delivery usually takes 5–10 business days, depending on your destination. The available shipping options are shown at checkout.

Do you offer free delivery?

Shipping costs and any eligible free-delivery offers are shown at checkout before you confirm your order.

Can I track my order?

Yes. Once your order has been dispatched, you will receive a tracking number by email. Use it to track your parcel on our website or the carrier’s website.

How can I find my size?

You will find the dimensions in the details section of each product page. If you need help choosing, contact us — we will be happy to assist you.